It took me many years to understand difference between efforts and results, idealist vs pragmatic. Many people who I knew think I am working hard. Yes, maybe I do, but mostly I am trying to work smart instead.
For example, I created a ticket with some fancy/blur terms in it. Such as automation and provisioning. The technician got confused and asked for some time to look at it. I questioned what is needed to be looked at, then I understood the problem is those fancy words means nothing to him.
It took me only few minutes to explain what I meant and why it is called those fancy terms, because this "create-system-account-for-provision-new-server-with-chef-without-sysadmin-interactive" doesn't really have a standard name yet.
So lesson learn. Clear your communication, get rid off fancy word. Let people know what you want to do. How to do it. Share you wisdom. Be gentle, but confident. Stand by your decision and be proud of it. At end of the day, you have to eat your own dog food.
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